This Report documents the process details of a workshop held on 12th and 13th May 2008 at ADATS, Bagepalli, Kolar District, Karnataka 561 207.
The objective of the workshop was to review the existing Effects Monitoring process to understand what changes in approach might be required to elicit useful customer responses. This review was in preparation for the 5th Effects Monitoring Programme which is to commence during May 2008.